Effective Date: 2 July 2025

This Privacy Policy explains how FARAH PLUS LTD (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from our website.

Company Name: FARAH PLUS LTD
Company Number: 16557341
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
ICO Registration Number: ZB930189
Contact Email: info@sacreditems.shop

1. Information We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely via Stripe/PayPal; we do not store card data)

  • IP address and browser/device information

  • Order details and communication history

  • Comments submitted through the site

  • Uploaded media (if applicable)

2. How We Use Your Information

We use your personal data for purposes including:

  • Processing and shipping your orders

  • Managing your customer account

  • Providing customer service

  • Sending transactional communications (order confirmations, updates)

  • Maintaining legal and tax records

  • Improving website functionality and preventing fraud

3. Legal Basis for Processing (UK GDPR)

We process your data based on:

  • Contractual necessity (to fulfill purchases)

  • Legal obligation (e.g. recordkeeping for tax purposes)

  • Legitimate interest (fraud prevention, improving our services)

  • Consent (for marketing or cookies, where applicable)

4. Sharing of Personal Data

We do not sell or rent your personal data. We may share your information with:

  • Payment providers (Stripe, PayPal)

  • Delivery companies (Royal Mail, DHL)

  • IT and website support services

  • Regulatory bodies if legally required

5. Data Retention

  • Customer order data is retained for up to 6 years (to comply with HMRC/tax obligations).

  • Comments, media, and profile information are retained indefinitely unless deletion is requested.

  • If you delete your account or request erasure, we will remove your data unless we are legally required to retain it.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent for non-essential uses (e.g. marketing)

  • Object to certain types of processing

  • Request a copy of your data (data portability)

  • Lodge a complaint with the ICO at www.ico.org.uk

To exercise these rights, contact us at info@farahplus.com.

7. Cookies

Our website uses cookies to:

  • Save session preferences

  • Track site performance (analytics)

  • Facilitate logins and shopping cart functionality

Additional Cookie Information:

  • If you leave a comment, your name, email, and site may be stored in a cookie for convenience (expires in 1 year).

  • Login-related cookies last up to 2 weeks depending on your settings.

  • Editing or publishing an article sets a temporary cookie identifying the post ID (expires after 1 day).

You may disable cookies in your browser settings. See our [Cookie Policy] for full details.

8. Comments and Media

When visitors leave comments, we collect:

  • Data entered in the form

  • IP address and browser user-agent (for spam detection)

If you upload images, avoid including embedded location data (EXIF GPS), as visitors can extract that data.

We may use the Gravatar service to display profile images. Their privacy policy is here: https://automattic.com/privacy/

9. Embedded Content

Pages on this site may include embedded content (e.g., videos, images, articles).
Such content behaves exactly as if the visitor has visited the external website, which may:

  • Collect data

  • Use cookies

  • Track interactions

We are not responsible for the privacy practices of those third-party sites.

10. Security

We take appropriate technical and organizational measures to protect your personal data.
However, no online transmission is ever 100% secure — we encourage users to protect their login credentials.

11. International Data Transfers

If we transfer your data outside the UK (e.g., cloud hosting), we ensure proper safeguards such as:

  • Standard Contractual Clauses

  • UK adequacy decisions (where applicable)

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the effective date will be updated.

📩 Contact Us

If you have questions about this Privacy Policy or your personal data:

Email: info@sacreditems.shop

Postal Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom